ParticulaParticula Support
Back to hub

Why is 'Set up my board' missing or disabled?

Why: the app does not know where all the pieces are. Autonomous setup is only offered when the app's model of the board matches reality. Every piece on the board and rim accounted for and identified.

How to get it back:

  1. Resolve any "?" rim pieces: tap each one and identify it.
  2. Put stray pieces back on the board or in a rim circle.
  3. Lift and replace any piece the app shows in the wrong place, so the board re-reads it.
  4. The option reappears once the app's model is complete.
Was this article helpful?

Related articles

GoChess Robotic

How long does a robot take per move?

Typically 2 to 7 seconds, depending on how far the robot has to drive, how many robots are available, and whether the move involves a capture. With a single robot on a far-side move, expect the lo

GoChess Robotic

Setup fails, pieces collide, or the wrong piece is dragged

Work through these in order: 1. Check the rim inventory. All 32 pieces plus the extra queens must be placed on the rim exactly as the onboarding video shows: setup depends on knowing the starting

GoChess Robotic

'Robot lost its way': what does it mean and how is it fixed?

What it means: the robot hit a wall, lost its navigation reference, or otherwise cannot continue. It reports the failure to the app and stops, blinking yellow. Mid-game, the customer can keep p

GoChess Robotic

Are the charging pins in the robotic base delicate?

Yes, the charging pins are delicate. Do not force robots into charging positions manually; allow them to drive into the pins automatically.

GoChess Robotic

About this product

GoChess Robotic

The self-moving robotic chessboard

Still need help?

Our support specialists are ready to assist you directly.

Contact support