My board won't turn on or charge
- Press the power button on the side of the board to turn it on.
- If it doesn't turn on, connect the board to its charger. The charging LED should light red.
- A full charge can take about 2-3 hours. The LED turns green when the board is fully charged.
- If the LED is steady red or green but the board still won't turn on, reset the board (see GoChess Board is stuck/ doesn't respond) and try again.
You can also charge the board while it's mounted on the robotic base: connect USB-C to the base, and both the board and any docked robots charge.
If the charging LED stays off, turns yellow, or flickers between red and green, or if the board still won't turn on, contact support.
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