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I can’t see my Rubik's Connected cube in the pairing screen

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In order to resolve this please try the following: Make sure the cube is charged Make sure the Bluetooth is on Make sure the app has the location services permission enabled for Android, and…

6,415 viewsView guide

I can’t see my GoCube in the pairing screen

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In order to resolve this please try the following: Make sure the cube is charged Make sure the Bluetooth is on Make sure the app has the location services permission enabled for Android, and…

5,500 viewsView guide

My Rubik's Connected won't charge or work at all.

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In the rare case that your cube isn't working for some reason as it should, you can do a manual cube reset by following this video. Note !!! After the reset shown in the video , shake the cube. In…

3,596 viewsView guide

How do I reset my cube?

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If you are coming across issues where some of the functionalities of the cube cannot be resolved by basic troubleshooting, you can perform a cube reset. It's the same with the reset that you perform…

3,434 viewsView guide

How do I reset my cube?

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If you are coming across issues where some of the functionalities of the cube cannot be resolved by basic troubleshooting, you can perform a cube reset.It's the same with the reset that you perform…

3,188 viewsView guide

My Rubik's colors are not synced with the colors in the app.

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In case the colors on your physical cube do not match the colors you see on the screen, please try the following: Open the "Hamburger menu" (located in the top left corner of the main screen in the…

3,181 viewsView guide

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