This covers the square LEDs, the torch LEDs on GoChess Wizard Alive (Harry Potter edition), and the charging and Bluetooth indicator LEDs.
Reset the board (see GoChess Board is stuck/ doesn't respond). If the LED still doesn't work, contact support.
Related articles
The board doesn't sit properly on the robotic base
When the board is mounted correctly, the charging and Bluetooth LEDs on the robotic base light up. Check the h8 arrow for the right direction.
The board doesn't detect the presence of a piece
What to do when the app doesn't register a piece on a square or on the rim: center the piece, place it again, then reset the board.
My board won't turn on or charge
Check the power button and the charging LED, give it 2-3 hours to charge, and reset the board if the LED works but the board stays off.
How should the board be cleaned, and how often?
Before every use, not just the first: 1. Take the pieces off the board. 2. Wipe the playing surface with the supplied microfiber cloth: dry, or very slightly damp. 3. Wipe the bottoms of the
About this product
The self-moving robotic chessboard
Our support specialists are ready to assist you directly.
