Are the charging pins in the robotic base delicate?

How long does a robot take per move?

Typically 2 to 7 seconds, depending on how far the robot has to drive, how many robots are available, and whether the move involves a capture. With a single robot on a far-side move, expect the lo

Why is 'Set up my board' missing or disabled?

Why: the app does not know where all the pieces are. Autonomous setup is only offered when the app's model of the board matches reality. Every piece on the board and rim accounted for and identifi

Setup fails, pieces collide, or the wrong piece is dragged

Work through these in order: 1. Check the rim inventory. All 32 pieces plus the extra queens must be placed on the rim exactly as the onboarding video shows: setup depends on knowing the starting

'Robot lost its way': what does it mean and how is it fixed?

What it means: the robot hit a wall, lost its navigation reference, or otherwise cannot continue. It reports the failure to the app and stops, blinking yellow. Mid-game, the customer can keep p