Verify your Bluetooth is on, terminate and restart the app, and confirm the robot is turned on (indicated by blinking yellow LEDs). You can also use the 'Having troubles' link in the app for further assistance.
Related articles
Why does the customer lose time on the clock in online games?
**Why:** the clock is controlled by the chess platform, not by us. The customer's clock starts **the instant the opponent makes their move**: while our robot is still driving the opponent's piece acro
How long does a robot take per move?
Typically **2 to 7 seconds**, depending on how far the robot has to drive, how many robots are available, and whether the move involves a capture. With a single robot on a far-side move, expect the lo
What do the four icons on a robot in the board menu do?
**How to get there:** 1. Open the **board menu**. 2. Tap the robot you want to act on: you get its name, its status and four actions. **What each icon does:** - **💡 Light bulb**: makes that robot bli
Why is 'Set up my board' missing or disabled?
**Why:** the app does not know where all the pieces are. Autonomous setup is only offered when the app's model of the board matches reality. Every piece on the board and rim accounted for and identifi
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The self-moving robotic chessboard
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