Can I get a refund on Kickstarter or Indiegogo orders?

Purchases from Kickstarter.com and Indiegogo.com are not eligible for refunds.

Every product is covered by our 1-year warranty from the date of purchase. You can read the full warranty terms here: https://particula-tech.com/pages/warranty

Shipping dates for backer orders are announced on the Kickstarter and Indiegogo campaign pages. Your shipping details (address and shipping options) are collected in the backer survey — you can update your address there.