Can I get a refund on Kickstarter or Indiegogo orders?
Purchases from Kickstarter.com and Indiegogo.com are not eligible for refunds.
Every product is covered by our 1-year warranty from the date of purchase. You can read the full warranty terms here: https://particula-tech.com/pages/warranty
Shipping dates for backer orders are announced on the Kickstarter and Indiegogo campaign pages. Your shipping details (address and shipping options) are collected in the backer survey — you can update your address there.
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