
Rubik’s Connected
The official smart Rubik’s Cube
- How long does delivery take?
- Will I have to pay customs duties, fees or taxes?
- What is your return window and how do I start a return?
- Can I return an opened product, and is there a restocking fee?
- My product arrived defective (DOA). What do I do?
- What are the return rights for European Union customers?
- Why do I see multiple cube names when starting the app?
- What is “Solo” mode?
- In Pro mode, what does “Quick Match” mean?
- What is the “Solver”?
- How do I change my name/password in the app?
- Why do I need to hold the cube with the logo facing upwards and the green centerpiece facing me?
- My cube has an issue, who do I contact?
- How does the warranty work?
- I’m a beginner/novice/pro cuber, is Rubik's Connected good for me?
- How do you distinguish between legit solves and fake solves/bot solves?
- How do the cubing battles work? How do you create fair battles?
- What are the measurements and weight of the Rubik’s Connected Cube?
- I can't see the stats in Quick Timer.
- Why don’t I see the Quick Match results in the leaderboard?
- When in Solo mode, I hit the Stop button and nothing happens.
- In Solver mode I rotated the face based on what the solver showed me, and I got a message: “Wrong Move”. Why?
- What happens if I receive a phone call during a game or a battle?
- My phone crashed while I was in a middle of a battle. Will the app restore the score?
Still need help?
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