The die looses connection when inside the RPG shell

I cannot pass the QA!

This step is done to check the dice's connection. You can always skip if you cannot get the required combination.

The die looses connection during play

Can be if the die has a low battery. If the die is out of range (or something interferes with the connection).

My die is not charging!

Make sure that the battery of the charging case is fresh or fully charged. Ensure that the pins touch the contact points on the five faces. Rotate the dice by 90 degrees and try to place it on the…

I cannot change my group icon

Make sure that the camera settings is allowing GoDice to access your camera and media.