Make sure that the battery of the charging case is fresh or fully charged.
Ensure that the pins touch the contact points on the five faces.
Rotate the dice by 90 degrees and try to place it on the charger's pins again.
Wash the Dice with a small amount of water (*Some not charging dice started working after this procedure )
Related articles
I cannot pass the QA!
This step is done to check the dice's connection. You can always skip if you cannot get the required combination.
The die looses connection during play
Can be if the die has a low battery. If the die is out of range (or something interferes with the connection).
I cannot change my group icon
Make sure that the camera settings is allowing GoDice to access your camera and media.
The die looses connection when inside the RPG shell
If its low battery, you must take it out of the shell and charge it.
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