In order to resolve this please try the following:
Make sure the cube has a functioning battery
Make sure the Bluetooth is on
Make sure the app has the location services permission enabled for Android, and Bluetooth connectivity is allowed on iOS
Make sure your device is compatible: iOS 6 or above / Android 6.0 or above, and Bluetooth 4.1 for both
Restart your phone/tablet
Related articles
When in Solo mode, I hit the Stop button and nothing happens.
While playing Solo you can't stop the game.
What happens if I receive a phone call during a game or a battle?
Your game/match will be cancelled, and after the call is done you can start a new one from scratch.
My app says my cube is unsolvable
1. If you know how to do it, solve the cube that's the simplest way. You will end up with a clear understanding of which piece is twisted. Just twist the wrong piece back into place, and load a…
My cube's battery died in the middle of a game. Do I need to start from scratch, or can I keep playing after I’ve charged it?
Unfortunately, you will need to start from scratch.
About this product
Smart cube, classic design
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