When the cube is disconnected from its app, it continues to monitor your moves with its sensors.
When it is reconnected to the app, it will sync your cube state onto the phone. The cube will continuously track your cubing progress even while offline (disconnected from the app), and sync this information onto the phone when reconnected.
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My cube has an issue, who do I contact?
If the Help Center failed to provide you the information you need, you can create a Support Ticket through the link below:Contact Us
How does the warranty work?
All Rubik's Connected purchased from our website, Amazon stores or any official distributor automatically comes with a One Year Limited Warranty from the date of purchase.You can find all the details…
I’m a beginner/novice/pro cuber, is Rubik's Connected good for me?
Whether you’re a beginner, a novice, or a pro, Rubik's Connected offers a special cubing experience, where beginners can tiptoe into the cubing world and begin learning how to solve the cube, novices…
How do you distinguish between legit solves and fake solves/bot solves?
The app’s algorithm will make sure cubers are not reversing sequences of moves, nor using extremely efficient solution shortcuts which are typical to cubesolving AIs.
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