Troubleshooting
- How do I reset my cube?
- The blue LED light on the white center turns off when charging
- Rubik's Battery FAQ
- My Rubik's Connected won't charge or work at all.
- I can’t see my Rubik's Connected cube in the pairing screen
- One of the cube pieces fell off, what can I do?
- My Rubik's colors are not synced with the colors in the app.
- My cube's battery died in the middle of a game. Do I need to start from scratch, or can I keep playing after I’ve charged it?
- What happens if I receive a phone call during a game or a battle?
- My phone crashed while I was in a middle of a battle. Will the app restore the score?
- Why don’t I see the Quick Match results in the leaderboard?
- When in Solo mode, I hit the Stop button and nothing happens.
- In Solver mode I rotated the face based on what the solver showed me, and I got a message: “Wrong Move”. Why?
- I can't see the stats in Quick Timer.