Why won't my dice charge?

To ensure the charging process goes right follow these tips:

• Place the Five-face of the die downward and press the die onto the charger. It should take about 10 seconds to fully charge.
• Dice will blink green once fully charged.
• The charger's blue LED strength indicates dice battery power and should grow brighter while charging.
• When the dice charge slowly it is time to replace batteries with fresh ones. If no blue light appears try placing the die at a different angle, or to replace the batteries.