We've got false rolls while playing with a dice cup. How can we fix it?

To prevent that change the rolling mode to cup mode whenever using a dice cup (a circled icon showing a couple of dice). Find it in the dice management panel at the top right corner of the GoDice™ app lobby, or while playing any game by clicking the top left corner of the screen to open the settings sidebar.

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Please make sure your app is set to "Cup Mode"

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