FAQ

Can multiple players play with same cube, and will it remember their scores/stats/etc.?

Yes! As long as they’re logging in with their own profile, one at a time, the app will remember their scores/stats/etc.

Can I play online matches with people that play with other GoCube X?

This is another difference from it's big sister, you cannot battle other GCX cubers.

How does the warranty work?

GoCube X purchased from our website, Amazon stores or any official distributor have no warranty. If you have any questions about it, please send create a ticket and contact Support.

What are the the smart device requirements?

Be sure that your device meets the following requirements: iOS 8 or higher or Android OS 5.1 or higher Bluetooth version 4.1 or higher

My cube has an issue, who do I contact?

If the Help Center failed to provide you the information you need, you can create a Support Ticket through the link below: https://support.particulatech.com/hc/enus/requests/new

Is there an API?

No.

How does GoCube X connect to my phone?

GoCube comes with Bluetooth 5.0, and can connect to all smartphones with Bluetooth 4.1 and above.

Where can I download the GoCube app?

You can download it for free in the App Store or Google Play. We have links to both on our website https://getgocube.com

I’m a beginner/novice/pro cuber, is GoCube good for me?

Whether you’re a beginner, a novice, or a pro, GoCube X offers a special cubing experience, where beginners can tiptoe into the cubing world and begin learning how to solve the cube, novices can…

Can I play with the same cube using an Android and Apple device?

Yes! You can play with the same cube on different devices.

What type of batteries are used in GoCube?

GoCube X contains lithium polymer batteries. These are the most common batteries nowadays in rechargeable products, as they are small, but hold a large amount of power (high power density).

Does the app support advanced algorithms?

The GoCube academy (training zone) currently supports the basic LBL (Layer By Layer) method. The app does not support advanced algorithms (CFOP, ROUX) in terms of stats and analytics, but we are…

What are the differences between the the GoCube and GoCube X?

Aside from the obvious, our GCX doesn't come with an IMU, has fewer games. It also uses a removable coin battery.

Can I use the same app to play with my other smart connected cubes?

No, each cube comes with its own app

Can I use GoCube without its app?

When GoCube X is disconnected from its app, it continues to monitor your moves with its sensors. When GoCube X is reconnected to the app, it will sync your cube state onto the phone. The GoCubeX…

Can I lubricate my cube?

Of course, like all other speed cubes! There is no concern of harming the electronics with lubrication.

What is GoCube X battery life?

The battery life depends on your use. Battery life ranges from 3 to 60 hours (per charge), depending on your specific usage profile and chosen cube configuration (IMU, online connection, lighting,…

What is GoCube X?

GoCubeX offers the the same brains as the AWARDWINNING super smart GoCube, in a battery powered version with a new, classic design at a great price! This is a great starting point to the world of…

What differentiates GoCube X from other interactive smart cubes on the market?

Whether Learning, Improving or Playing the GoCube X will rock your world. The most enjoyable and challenging puzzle now with a companion app to teach you step by step how to solve the cube!