You can visit the official website at particula-tech.com to find information regarding our warranty policies, return procedures, and accessories for your Particula products. Please ensure you contact our support team through the website if you need specific assistance with a return or warranty claim.
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What is your return window and how do I start a return?
Shipping & MaintenanceProducts can be returned within 30 days (US) — contact support first for return instructions.
Can I get a refund on Kickstarter or Indiegogo orders?
Shipping & MaintenanceCrowdfunding purchases are not eligible for refunds but include a one-year warranty.
How does the warranty work?
GoCube 3×3All GoCubes purchased from our website, Amazon stores or any official distributor automatically comes with a One Year Limited Warranty from the date of purchase.You can find all the details of the…
How does the warranty work?
Rubik’s ConnectedAll Rubik's Connected purchased from our website, Amazon stores or any official distributor automatically comes with a One Year Limited Warranty from the date of purchase.You can find all the details…
How does the warranty work?
GoCube 2x2All GoCube 2x2 purchased from our website, Amazon stores or any official distributor automatically comes with a One Year Limited Warranty from the date of purchase. You can find all the details of…
How does the warranty work?
GoCube XGoCube X purchased from our website, Amazon stores or any official distributor have no warranty. If you have any questions about it, please send create a ticket and contact Support.
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